Meta has officially made Muse Voice available to all users across the United States, allowing consumers to place voice calls and engage in real-time video chats with Meta's consumer AI agent, Muse. Rather than interacting through a conventional text box or a static audio waveform, users can now converse directly with a dynamic, customizable animated avatar displayed on their screens.
Real-time visual conversations with customizable avatars
First previewed at Meta's Connect developer conference in September, the video chatting experience introduces a visual dimension to real-time AI assistance. Users can call Muse to ask questions, work through ideas, or request help with everyday tasks while watching the avatar respond live.
By default, the interaction features a default animated avatar nicknamed Jolly. However, users are not limited to a single appearance. Meta allows people to fully customize the avatar's appearance, turning it into a human character, an animal, or another stylized design depending on personal preference.
Meta believes that anthropomorphizing its AI assistant helps build a stronger sense of connection between users and digital agents. During live conversations, the avatar displays subtle facial expressions and physical gestures that align with the tone of the discussion. While Muse does not visually observe the user through their device's camera, it listens to incoming audio and reacts dynamically based on the conversation context.
Powered by dedicated real-time models
The technical foundation supporting the video chat feature rests on two proprietary AI models developed by Meta: Muse Realtime Avatar and Muse Realtime Voice. Together, these models process voice input with minimal latency while generating matching visual animations in real time.
The nationwide rollout was detailed in a company blog post and highlighted on social media by Meta Chief AI Officer Alexandr Wang, who shared a video demonstration of his personal Muse avatar customized as a fluffy white dog.
In the demonstration, Wang joked about his practice of posting memes on X and raised the possibility that his posts might draw scrutiny from company management. The animated canine avatar responded by suggesting he add disclaimers to any memes that could be misinterpreted as official Meta endorsements.
Platform support and upcoming hardware integration
The Muse Voice video chat feature is currently accessible across mobile devices, web browsers, and macOS.
This software update also serves as a foundation for Meta's upcoming consumer hardware ecosystem. The company plans to bring Muse Voice functionality to its line of AI Glasses as well as an upcoming hardware device dubbed the Muse Charm.
Expected to release before the end of the year, the Muse Charm is a compact, Tamagotchi-like wearable device designed specifically around the Muse AI agent. The digital avatar will appear on the wearable's small screen, allowing users to talk to the companion, receive visual feedback, and assign tasks on the go.
Bringing visual identity to consumer AI
Meta's decision to center its voice experience around expressive avatars marks a distinct approach compared to competing AI assistants, many of which rely strictly on audio output or minimal graphical interfaces. By giving Muse a visual identity that users can personalize, Meta aims to make real-time AI interactions feel more engaging across desktop, mobile, and wearable devices.
Filed under: AI, TechNews, ProductLaunches, Software, Meta